1,to provide customers the local dealers and after-sales service network of contacts and guidance to customers for free debugging,to provide technical advisory services,warranty maintenance and maintenance free replacement spare parts(to do not belong to the warranty scope of detailed explanation to the customer,coordinate processing),warranty according to the provisions of party a's standard to provide service for the customer.
2.Provide services to customers according to service commitment and technical standards,and fill in relevant forms truthfully.
3.Set up customer files and maintenance ledger.
4.Visit customers from time to time,understand customers'opinions and Suggestions,deal with problems in a timely manner and give feedback to party a.
5.Upon receiving the maintenance application from the customer,local dealers and after-sales service outlets shall arrive at the site in time to confirm the fault and solve it.
